All The Boring Stuff
Policies, principles and practical guidance, written for humans.
This is where LittleBlueCup explains how the platform works, how decisions are made, how people and information are protected, and what everyone can expect.
It may be the small print, but it should never be hidden or impossible to understand.
About LittleBlueCup
The story, principles and practical model behind the platform.
About Us
Who we are, how LittleBlueCup began and what we are building now.
Founding Principles
The beliefs that guide LittleBlueCup's decisions and shape how the platform works.
Community Values
How we expect people to treat one another while searching, helping and sharing.
How LittleBlueCup Works
How Self Search, Search requests, review, Featured Searches and Continuing Searches fit together.
Safety, Trust & Participation
Clear guidance for searching, helping, sharing information and responding when something goes wrong.
Safety & Scam Prevention
How to assess offers, communicate more safely and avoid common scams.
Pay for Postage, Not Promises
A safer way to arrange postage without sending postage money directly to a stranger.
Reporting & Moderation
How to report concerns, what moderators may review and what action may follow.
Complaints, Feedback & Decision Reviews
How to challenge a decision, make a complaint, give feedback and understand what happens next.
Why Search Requests Are Sometimes Declined
Why some requests cannot move forward, and what may be possible next.
Content & Media Permissions
How photos, video, audio and stories may be reviewed, used, shared or removed.
Support, Contact & Media
Ways to support the work, contact LittleBlueCup or find accurate information for current coverage.
Donations & Support
How financial and practical support helps keep LittleBlueCup running, developing and helping more families.
Contact Us
Choose the right route for a question, concern, offer of help or general message.
Press & Media
Background, current information and guidance for responsible media coverage.
Media Pack
Press-ready facts, approved wording, quotations, images and useful links.
Legal, Privacy & Access
Terms, privacy, cookies and accessibility information in clear language.
Terms of Use
The rules for using LittleBlueCup safely, fairly and responsibly.
Privacy Policy
What personal information LittleBlueCup collects, why it is used and who may see it.
Cookie Policy
Which cookies and similar technologies are used, and why.
Cookie Settings
Review or change your cookie preferences.
Accessibility Statement
Our accessibility target, current status, known barriers and how to ask for help.
Have questions?
If something is unclear, you cannot find the right page or you are unsure which route fits your situation, please contact LittleBlueCup and we will help point you in the right direction.