Last updated: 10 July 2026

Terms of Use

The rules that help keep LittleBlueCup useful, safe and fair for everyone.

When these Terms apply

These Terms apply when people:

  • visit or use LittleBlueCup
  • create or use an account
  • submit a Search request
  • take part in Self Search
  • offer help with a Search
  • send messages
  • upload, submit or share content
Creating a new public account currently asks people to agree to the LittleBlueCup rules, Terms and Privacy Policy. Search request submission records review confirmations, but it does not currently record a separate Terms version acceptance.

Who runs LittleBlueCup

LittleBlueCup is described publicly as Millie's project. Millie founded it, sets its rules, makes final decisions and takes responsibility for how it is run.

LittleBlueCup is not described as a registered charity. LittleBlueCup's public pages do not currently set out a separate company, charity, formal legal entity or postal contact address.

Questions about LittleBlueCup should use the Contact page.

In plain English

Start here. The formal sections below explain the same principles in more detail.

Use LittleBlueCup honestly

Do not create false Search requests, fake offers, misleading accounts or deliberately inaccurate information.

Respect people's privacy

Do not share somebody else's personal information, messages, images or story without appropriate permission.

Be kind

Do not bully, harass, shame, threaten or attack other people.

Approved Searches are not debate threads

Do not use a Search to criticise somebody's parenting, disability, communication, behaviour, care, support needs or personal circumstances.

Moderation may be necessary

LittleBlueCup may review, edit, hide, restrict, reject or remove content where necessary to operate and protect the service.

Using LittleBlueCup

LittleBlueCup helps people search for genuinely difficult-to-replace items through community searching, storytelling and careful moderation.

People may:

  • browse active Searches
  • create or use an account
  • submit a Search request
  • take part in Self Search
  • offer help with a Search
  • send messages
  • upload permitted content
  • report concerns
  • contribute respectfully

Who may use LittleBlueCup

LittleBlueCup public accounts are used by people submitting Search requests and by people offering help with approved Searches.

LittleBlueCup has not yet published a separate minimum-age or eligibility rule. Until that rule is confirmed, people should only use the service where they can do so responsibly and provide information they are entitled to provide.

Anyone submitting information about a child, an adult who may not be able to understand or agree to the sharing for themselves, or somebody else's personal circumstances should think carefully about privacy, dignity, wishes, safety and appropriate permission before sharing.

Accounts

When people create or use an account, they are responsible for using it honestly and keeping it safe.

  • provide accurate account information
  • keep account information up to date where possible
  • protect their login details
  • not impersonate another person or organisation
  • not use accounts for abuse, fraud, evasion or spam
  • contact LittleBlueCup if they believe their account has been compromised
LittleBlueCup may restrict, freeze or disable accounts, block email re-registration or hide sent messages where necessary for safety, moderation, fraud prevention or user protection.

Optional newsletters

Account holders may choose the LittleBlueCup newsletter, Still Fighting, both or neither. These choices are optional, unchecked when first offered and separate from the rules and privacy agreement required for account creation.

A newsletter choice does not buy or change Search approval, priority, publication, promotion, moderation or support. Permission for staff to consider featuring a particular Search is a different per-Search choice and does not subscribe the Searcher.

Choosing Subscribe or Subscribe again authorises LittleBlueCup to share the verified account email with Beehiiv for that named publication. Beehiiv then manages the email subscription and confirmation process. Unsubscribe requests are also sent to Beehiiv. These choices remain optional and transactional account and service messages remain separate.

Search requests and Searches

A Search request is information sent for review. A Search is an approved request that LittleBlueCup can work on, whether or not it is public.

Search requests should:

  • be genuine
  • be specific
  • relate to a genuinely difficult-to-replace item
  • include accurate information to the best of the person's knowledge
  • avoid unnecessary private information about other people
  • not deliberately mislead LittleBlueCup or the community
LittleBlueCup may ask for more information, redirect or decline a Search request. An approved Search may later be paused, edited, hidden, closed or archived where appropriate.
Why Search requests are sometimes declined

Submitting a request does not guarantee a public Search

Submitting a Search request does not guarantee that LittleBlueCup will accept it, publish it, promote it, keep it public, or continue it indefinitely.

LittleBlueCup reviews requests carefully because public searching can affect privacy, safety, dignity and the wider community.

Search routes and promotion

Self Search normally comes first. Some approved Searches may later become Continuing Searches or Featured Searches, but not every Search will receive the same route, visibility, placement, update schedule or promotion.

Featured Search status, placement and promotion are moderation and editorial decisions. Financial support for LittleBlueCup does not buy Search approval, priority, placement or promotion.

Messages

Messages help people organise Search offers and keep conversations easier to review if something feels wrong.

Messages may be reviewed where necessary for:

  • moderation
  • safety
  • investigating reports
  • scam or fraud prevention
  • user protection
  • resolving service problems
LittleBlueCup does not automatically expose user email addresses to other users.

People must not use messages to:

  • harass, threaten or pressure people
  • send spam or repeated unwanted messages
  • make fake offers
  • ask for unnecessary personal information
  • push unsafe payment arrangements
  • try to bypass a restriction or moderation decision

Uploaded content

People may upload or submit:

  • photos or images
  • video clips
  • audio recordings
  • documents
  • written content

Users must only upload content that:

  • they own
  • they have permission to use
  • they have the right to share with LittleBlueCup
  • they are comfortable being reviewed by LittleBlueCup for the relevant Search or service purpose

Content about children and other people

LittleBlueCup often involves items connected to children, families, disabled people, care, loss, routine, memory and comfort. That makes privacy especially important.

People should not upload or submit somebody else's image, voice, documents, messages, story or personal information unless they have an appropriate reason and permission to share it with LittleBlueCup for the relevant purpose.

Where a child, an adult who may not be able to understand or agree to the sharing for themselves, or another identifiable person appears in content, LittleBlueCup may ask for more information, refuse to use it publicly, edit it, hide it or remove it.

Approved Searches are not invitations to judge a family

Approved Searches are not debate threads, parenting forums or places to comment on whether someone should want an item.

Do not use a Search to criticise:

  • somebody's parenting
  • somebody's disability, communication or care needs
  • a child's behaviour or coping strategies
  • whether an item matters enough
  • whether a family should have tried something else
  • somebody's appearance, home, finances or personal circumstances

What we do not allow

LittleBlueCup does not allow:

  • scams, fake offers or deliberately misleading information
  • false Search requests
  • harassment, bullying, shaming, threats or abuse
  • privacy violations or sharing somebody else's information without appropriate permission
  • spam, automated misuse or attempts to overwhelm the service
  • attempts to exploit vulnerable people
  • unsafe payment pressure or requests that feel suspicious
  • using approved Searches to criticise, debate or judge the people involved
  • content that breaks the spirit of LittleBlueCup's safety and community rules

Safety

LittleBlueCup strongly recommends that items are received before payment is sent.

LittleBlueCup cannot guarantee every person, offer, item, payment, delivery, collection or off-platform conversation. People should remain sensible and cautious.

  • do not send money merely to reserve an item
  • use LittleBlueCup messages where available so concerns can be reviewed
  • report suspicious offers, pressure or privacy concerns
  • do not share unnecessary private information
  • consider personal safety before collection, postage or meeting arrangements

Payments and arrangements between users

Some people may discuss postage, collection or payment when arranging help with a Search. Those arrangements are between the people involved.

  • LittleBlueCup does not hold transaction money between users
  • LittleBlueCup is not a buyer, seller, courier or escrow service
  • people arranging postage, collection or payment are responsible for their own decisions
  • there is no LittleBlueCup buyer-protection, seller-protection or refund process for user-to-user arrangements
  • financial support for LittleBlueCup does not buy Search approval, priority or promotion

Ownership of content

Users keep ownership of the content they own.

That does not mean a user owns somebody else's photo, message, image, document, voice recording or story just because they upload it.

LittleBlueCup needs permission to:

  • store and process it for the Search, account, message, moderation or service purpose it was submitted for
  • show approved public Search content where the relevant permissions and consent settings allow it
  • format, crop, edit or adapt submitted material so it can work safely on LittleBlueCup pages and related updates
  • review it for safety, privacy, moderation and service operation
  • stop using or update it where a permission is withdrawn and that is practical for LittleBlueCup to do
Content is used according to user permissions and consent settings. Already published, shared or externally indexed content may not always be fully recoverable.
Content and Media Permissions

LittleBlueCup content and branding

LittleBlueCup's name, branding, design and original platform content are part of the project and should not be reused in misleading ways.

People must not:

  • copy LittleBlueCup's name, logo, design or original platform content in a way that misleads people
  • pretend to speak for LittleBlueCup without permission
  • suggest an official partnership, endorsement or approval that has not been given

Moderation and restrictions

LittleBlueCup may moderate content, Search requests, Searches, messages, accounts and reports where needed to operate the service and protect people.

  • ask for more information
  • edit or format submitted content for public-safe presentation
  • hide or remove content
  • decline Search requests
  • pause, hide, close or archive Searches
  • restrict, freeze or disable accounts where necessary
  • block email re-registration where necessary
  • investigate reports
  • limit or disable messaging, including hiding sent messages where needed for user protection

Moderation may happen because of:

  • safety concerns
  • privacy concerns
  • inaccurate, incomplete or misleading information
  • suspected scams, fraud or abuse
  • Search requests that do not fit LittleBlueCup's purpose
  • messages or behaviour that put people at risk
Reporting and Moderation

Questions about a decision

If someone believes LittleBlueCup has misunderstood something, they can contact LittleBlueCup and explain what they think should be reviewed.

LittleBlueCup will consider concerns where it can, but this page does not promise a formal appeal process, response time or outcome.

Use the Contact page for questions about a Search request, Search, message, account restriction or moderation decision.
Complaints, Feedback & Decision Reviews

Donations and support

People can support LittleBlueCup through the public support routes, including Patreon. Support helps keep the work possible.

  • support is voluntary and deeply appreciated
  • families do not pay LittleBlueCup to request search help
  • LittleBlueCup is not described as a registered charity
  • Patreon and other external support routes may have their own terms
  • support helps with Millie's time, tools, running costs and related work

Other websites and services

LittleBlueCup uses and links to other services. Those services may have their own rules, privacy notices, settings, charges or availability.

  • Firebase Authentication, Firestore and Firebase Storage
  • Vercel hosting
  • Postmark email notifications
  • Patreon and other support routes
  • Facebook and other social or media platforms where content is shared with permission
  • external websites linked from LittleBlueCup pages

Availability and changes to the service

LittleBlueCup is a developing service. It may change as the project learns what is safe, useful and sustainable.

  • LittleBlueCup may change, improve or remove parts of the service
  • pages, features, messaging, uploads or staff tools may sometimes be unavailable
  • Search wording, safety guidance and moderation processes may be updated as the service learns

Limitations

This is the honest bit. LittleBlueCup aims to help, not make promises it cannot keep.

LittleBlueCup cannot guarantee:

  • an item will be found
  • a Search will receive attention, replies or offers
  • every user, message, offer, item or external link is genuine or safe
  • messages will be seen or answered immediately
  • the service will always be uninterrupted or error-free
  • external services, support routes or linked websites will remain available

People remain responsible for decisions about:

  • whether to trust an offer
  • whether to share personal information
  • whether to arrange collection, postage or payment
  • whether an item is safe, suitable or usable
  • whether to continue a conversation outside LittleBlueCup

Ending or restricting access

People may:

  • stop using LittleBlueCup
  • contact LittleBlueCup about account or content concerns
  • ask for help where they cannot access their account
LittleBlueCup may restrict, freeze or disable access, hide content or messages, block re-registration, close or archive Searches, or decline further use where needed for safety, moderation, fraud prevention or service protection.

Important points still to confirm

These Terms avoid adding legal or product rules that LittleBlueCup has not confirmed.

The following points should be decided and reviewed before they are written as firm Terms:

  • a formal minimum-age rule
  • a formal legal structure, company name, charity status or postal address beyond the current public description of Millie's project
  • a self-serve account closure or deletion process
  • governing-law and court wording
  • detailed donation cancellation, refund or Gift Aid terms
  • a formal legal licence for user content beyond the current permission and consent-settings model

Changes

These Terms may change over time.

Users should occasionally review them so they understand the current rules for using LittleBlueCup.

Where a change is important, LittleBlueCup may update public copy, account screens or related guidance so people can understand the current position.

Related pages

These pages give more detail about privacy, permissions, safety, moderation and support.

Last updated: 10 July 2026

Questions?

If something is unclear, please get in touch and we'll do our best to explain.

LittleBlueCup exists because small things can matter enormously. These Terms are here to help protect the people searching, the people helping, and the community that brings them together.