Contact LittleBlueCup

Choose the safest and most useful route for asking a question, offering help, submitting a Search request, reporting a concern or telling us something important.

Choose the safest route

Different messages need different handling. Choose the route that best matches what you need to do.

Report a safety or scam concern

Use the reporting route for suspicious offers, pressure for money, scams, harassment, privacy concerns or anything that feels unsafe.

You do not need proof before reporting a genuine concern.

Report a concern

Make a complaint, ask for a decision review or give feedback

Use this route if you believe LittleBlueCup handled something badly, if you want a Search, moderation, account or content decision reviewed, or if you want to suggest an improvement.

The process explains what to include and then links to the right contact category.

Read the process

I have an item somebody needs

If you have seen an active Search and believe you may have the exact item, open that Search. You can tell LittleBlueCup without an account, or sign in to send a private offer so the Searcher can reply through LittleBlueCup. This keeps your help attached to the correct Search and gives moderators the right context if help is needed.

Please do not post personal addresses, bank details or private family information in public comments.

View active Searches

I need help finding an item

Begin with Self Search where possible. If you have already tried Self Search and still need wider help, you can submit a Search request for LittleBlueCup to review.

Start a Self SearchSubmit a Search request

General question, privacy, accessibility or media enquiry

Use the general contact form for website questions, accessibility problems, privacy enquiries, media requests, permissions, practical partnership ideas or anything that does not belong to a particular Search or safety report.

Contact LittleBlueCup

LittleBlueCup is not an emergency service. If somebody is in immediate danger, contact the appropriate local emergency service.

Send us a message

You do not need an account to send a general message.

Please do not use this form to offer an item for an active Search or to report a safety concern. Use the appropriate route above so your message stays attached to the correct context.

If you choose the wrong route, we may ask you to resend the information through the correct form.

This is not a punishment. It helps preserve the right information, permissions and safety context.

Enquiry section: General question

General question

Do not include passwords, banking information, card security codes or unnecessary identity documents. Privacy Policy

Include the details that help us understand

Short messages are fine. Clear context helps us understand what happened and what you need from us.

  • which page or Search your message relates to
  • what happened
  • what you were trying to do
  • what device and browser you were using, if it is a technical problem
  • the exact wording of any error
  • a relevant reference number, where one exists
  • a screenshot with unnecessary private information removed

You do not need to write the perfect message. Tell us what happened and what you need from us.

Before you send

Contacting LittleBlueCup should not put anybody at unnecessary risk. Share only what is relevant and use the safest route available.

  • We will never ask for your password, banking login, card security code or one-time security code through this form.
  • Do not send another person's private information unless it is necessary, appropriate and you are entitled to provide it.
  • If your message concerns an active Search, use the Search-specific contact form wherever possible.
  • If your message concerns a scam, suspicious offer, harassment or safety issue, use the reporting route so moderators receive the right information.
  • Do not use a Search contact form to ask for publicity, promotion, financial help or unrelated support.

What happens after you send a message?

Your message will be reviewed and directed to the most appropriate person or route.

Depending on what you have sent, LittleBlueCup may:

  • reply with information
  • ask for clarification
  • direct you to a Search-specific form
  • ask you to use the reporting route
  • direct you to the Search-request process
  • direct a Paper Armour enquiry to the appropriate Paper Armour route
  • explain that LittleBlueCup is not the right service for the request

Response times may vary depending on the type of message, the information needed and the amount of work waiting to be reviewed.

Sending a general message does not create a Search request, report a user or begin Paper Armour casework.

Looking for Paper Armour?

Paper Armour supports parents with EHCPs, disability benefits, evidence, forms and related systems.

A general LittleBlueCup message does not begin Paper Armour casework. Use the appropriate Paper Armour route for enquiries about that work.

Visit Paper Armour

Still not sure where to start?

Send a general message and we will help point you towards the most appropriate route.

If your message belongs with a particular Search, safety report, Search request, media enquiry or Paper Armour service, we may ask you to use that route so the correct context and protections stay attached.